Box Office Policies
In the unlikely event that a performance must be cancelled due to inclement weather, loss of power, or other reason, the Players will announce the cancellation as follows:
- On our voice mail at (757) 229-0431.
- On our website: www.WilliamsburgPlayers.org
- An email message will be sent to all customers having tickets for the cancelled performance.
- The box office will attempt to call customers for the performance who do not have an email address on file.
Refunds
Except for group sales, there are no refunds.
Privacy
Neither the Williamsburg Players nor its online ticketing partner will share any of the information collected online with any other organization or individual without your permission. Specifically, we do not:
- Divulge customer information such as names, addresses, phone numbers, or email addresses. The single exception to this is that season subscriber names (above the Supporter level) are listed in each show's playbill.
-
Our online partner uses 128-bit encryption
(the same level of encryption used by banks and credit card companies)
for all the Players data transmitted or stored online. Our online
partner assures us that credit card information is not stored
online.