Purpose

To provide comprehensive policies and procedures for the use and management of Complimentary Tickets. They represent an in-kind gift valued at the cost of a general admission seat and should not be considered free or valueless.

Policies

1. Note that a Comp ticket is just a code issued by the computerized ticketing system.
2. The responsibility of managing and issuing Comp tickets falls under the control of the Box Office (Box Office Manager). (Feb 2005)
3. Comp tickets are good for any performance (within a production), but are not transferable to other productions/shows. (May 1991).
4. All Comp tickets are transferable to other people and are subject to availability unless booked in advance (Feb 2005)
5. Comp tickets will be provided offered to the reviewers for the local media on each show upon request of the reviewer (4/21/98). (Feb 2005)
6. Two Comp tickets will be awarded to each director, producer, light and set designer, costumer, cast member, backstage hand and light board operator. All others associated with the production will receive one Comp ticket (Sept 23, 1992). (Feb 2005)
7. The responsibility of identifying the persons to be awarded Comp tickets regarding the production of a show shall fall to the Production Manager of the show. The Production Manager shall notify the Box Office Manager prior to the opening of the production/show of the list of persons to receive Comp tickets (Specified by the Board on May 1991, reaffirmed Dec. 1, 1992, revised by the Board 7/25/00).

8. The responsibility of identifying the persons to be awarded Comp tickets regarding the jobs outside the direct production of a show (usher, box office volunteer, etc.) shall fall to the Director for Volunteers and Hospitality (or designated staff person) (Feb 2005).
9. Show Directors will need to pay for extra tickets if they use up their Comp ticket allotment and the show is sold out (per Board action in August 1992). If they personally want to see the show and the theater is not full they can see the show (1 seat). This is not a seat they can put a guest, friend, or relation in (modified 4/21/98).
10. If volunteer stays for the show worked, that will count as one of their Comp tickets.
11. Open dress attendance does not require a Comp ticket nor does any other ticket.
12. The Board of Directors may request Comp tickets in any reasonable quantity for the purposes of public relations by contacting the Box Office Manager prior to the opening of the performance run with a list of persons to receive Comp tickets. (Board Action 3/01)

Change Summary

• 4/21/98 Initial inclusion in P&P Manual
• 7/25/00 Revision to address control problems
• 1/9/01 Revise word to correct typographical error
• 5/15/01 Revise and clarify policies
• 2/2005 Revise and clarify policies
• 3/17/2014 -- Web revision