Tickets may only be exchanged for a different performance of the same show. A ticket exchange is not
allowed once passed the day and time of the performance on your ticket.
There are no refunds except for group sales.
All sales are final.
In the unlikely event that a performance must be cancelled due to inclement weather, loss of power,
or other reason, the Players will announce the cancellation as follows:
- On our voice mail at (757) 229-0431.
- On our website: www.WilliamsburgPlayers.org
- An email message will be sent to all customers having tickets for the cancelled performance.
- The box office will attempt to call customers for the performance who do not have an email address on file.
Phones and other electronic devices
For the enjoyment of all patrons and out of respect for our performers,
we ask that you please turn off all electronic devices including phones, watches, computers, tablets, and anything
else that beeps or makes noise before the performance begins.
The use of cameras and recording devices is prohibited in the theatre.
Patrons arriving after the performance has started will be seated at the descretion of the Board Member on Duty
and the ushers. Latecomers may need to take a temporary seat until intermission so they do not disturb other patrons.