Complimentary Tickets (Comps)

Purpose

To provide comprehensive policies and procedures for the use and management of Complimentary Tickets. They represent an in-kind gift valued at the cost of a general admission seat and should not be considered free or valueless.

Policies

Note that a Comp ticket is just a code issued by the computerized ticketing system. The responsibility of managing and issuing Comp tickets falls under the control of the Box Office (Box Office Manager).

Comp tickets are good for any performance (within a production) but are not transferable to other productions/shows. All Comp tickets are transferable to other people and are subject to availability unless booked in advance.

Comp tickets will be provided to reviewers of the local media for each show upon request of the reviewer.

Two Comp tickets will be awarded to each director, producer, light and set designer, costumer, cast member, backstage hand, and light board operator. All others associated with the production will receive one Comp ticket.

The responsibility of identifying the persons to be awarded Comp tickets regarding the production of a show shall fall to the Production Manager of the show. The Production Manager shall notify the Box Office Manager prior to the opening of the production/show of the list of persons to receive Comp tickets.

The responsibility of identifying the persons to be awarded Comp tickets regarding the jobs outside the direct production of a show (usher, box office volunteer, etc.) shall fall to the Director for Volunteers and Hospitality (or designated staff person). If volunteer stays for the show worked, that will count as one of their Comp tickets.

Show Directors will need to pay for extra tickets if they use up their Comp ticket allotment and the show is sold out. If they personally want to see the show and the theater is not full they can see the show (1 seat). This is not a seat they can put a guest, friend, or relation in.

Open dress attendance does not require a Comp ticket.

The Board of Directors may request Comp tickets in any reasonable quantity for the purposes of public relations by contacting the Box Office Manager prior to the opening of the performance run with a list of persons to receive Comp tickets.

Revision Notes

• 04/21/98 -- Initial inclusion in P&P Manual
• 07/25/00 -- Revision to address control problems
• 01/09/01 -- Revise word to correct typographical error
• 05/15/01 -- Revise and clarify policies
• 02/01/05 -- Revise and clarify policies
• 03/17/14 -- Web revision
• 11/24/24 -- Board revision