Season Subscription Drive

Purpose

The procedure for running the Annual Season Subscription Drive is described here. All selling of tickets must use the online system.

Policies

The Season Subscription Drive will be the responsibility of the Season Subscription Manager who shall report to the Board of Directors. This manager should be a member of the Box Office staff. The Subscription drive begins with the mailing of the season brochures, which should occur before the beginning (opening night) of the last show of the current season. The preparatory work for the season subscription drive includes the creation and printing of the season brochure (normally by the Manager of the season subscription drive).

Because of the way the online system works, when selling a multi-show season pass, the seat or seats requested must be available for all shows. Therefore, online purchases for season tickets and flex passes and online purchases and exchanges for the first production open up around the beginning of August. All other productions become available for purchase and exchanges after the first production closes.

The Treasurer and Manager of the Season Subscription Drive will decide between themselves how they will handle getting the mail from the Post Office and the depositing of funds received.

If the monies are deposited prior to the start of the new fiscal year, the subscription money and associated gifts must be clearly identified as such in the current fiscal year budget.

As each request is received, the database will be updated with their personal information (if needed), the fact that they are a season subscriber, and their giving level (e.g. Angel, Benefactor, etc.).

Seat assignment will begin on or shortly after the date printed in the brochure. Seats will be assigned as follows:

Handicapped patrons and their companions.

In order by giving level (e.g. Angel, Benefactor, etc.) and then by date within giving level.

After all the requests received by the date in the brochure are assigned seats, ticket requests will be handled on a first-in first-out basis.

Revision Notes

• 06/16/98 -- Initial inclusion in P&P Manual
• 02/20/14 -- Rewritten from scratch
• 03/17/14 -- Web revision
• 11/24/24 -- Board revision